Privacy Policy of Giraffe Leuven

Last Updated: [Insert Date]

Giraffe Leuven ("we", "our", "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or make a purchase. We comply with the General Data Protection Regulation (GDPR) to ensure that your personal data is protected.

By using our website and services, you consent to the collection and use of your personal data in accordance with this policy.

1. Who We Are

Giraffe Leuven is a retail business located at Bondgenotenlaan 128, 3000 Leuven, Belgium. We are responsible for processing your personal data as described in this privacy policy.

2. Personal Data We Collect

We collect the following types of personal data:

• Contact Information: Name, address, email address, phone number.
• Payment Information: Credit card details, billing address.
• Order Information: Details about your purchases, delivery preferences, and shipping address.
• Technical Data: IP address, browser type, operating system, and other technical information related to your use of our website.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and fulfill your orders.
• To manage your account and communicate with you.
• To provide customer service and respond to your inquiries.
• To send you marketing communications (if you have opted in).
• To improve the functionality and user experience of our website.

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: For fulfilling orders and processing payments.
• Legitimate interests: For marketing and business operations.
• Consent: For sending marketing communications, where applicable.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with the following:

• Service Providers: Payment processors, delivery companies, and IT services.
• Marketing Partners: If you have opted into marketing communications, we may share your data with third-party advertising platforms for targeted ads.
• Legal Requirements: We may disclose your data if required to do so by law or in response to a legal request.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request corrections to inaccurate or incomplete data.
• Erasure: You can request that we delete your personal data (under certain circumstances).
• Restriction: You can request restrictions on how we process your data.
• Data Portability: You can request a copy of your data in a structured format for transfer to another provider.
• Object to Processing: You can object to certain types of data processing, including direct marketing.
• Withdraw Consent: You can withdraw your consent for processing data at any time.

To exercise these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that store information on your device. You can control and manage cookies through your browser settings. For more information on how we use cookies, please see our Cookie Policy.

9. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.

10. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure that appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this privacy policy or the processing of your personal data, please contact us at:

Giraffe Leuven
Bondgenotenlaan 128
3000 Leuven
Belgium
Email: [email protected]
Phone: 0032/16227124